Extract from the Care Inspection Report Summary
“The service was clean and fresh in all areas and free from intrusive odours and noise. Most of the home had benefitted from recent redecoration and the housekeeping department were working hard to maintain the existing high standard of cleanliness. “
“The rooms were decorated well and furnished with personal items from home such as ornaments, furniture and pictures. People told us ‘We were able to customise her room with her pictures and flowers’ and ‘I have nice facilities here. The bathroom is large’. It was clear that people were encouraged to personalise their rooms to make them feel more comfortable and homely.”
“We were told ‘I go for a walk in the grounds
every morning, get fresh air into my lungs’ and ‘We went out locally to a hotel and had afternoon tea’. This meant that people had access to not only the immediate outdoor spaces to get fresh air, but also access to the local community facilities, which contributed to their wellbeing.”